![]() When you install the client using msiexec.exe, per-system is the default method of client installation. Per-user installation installs the application to a subfolder within the local AppData folder of each user's profile, enabling users to install updates without needing administrative rights. Installing it on a per-system basis installs the client on the machines for all users by default, and administrators control updates. Other names may be trademarks of their respective owners.You can install the Remote Desktop client for Windows on either a per-system or per-user basis. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. I might try completely uninstalling Norton to see if it is really Norton or some other problem. And, if I'm on the same network I can Remote desktop to the machine. And, really, since I have been connecting the same two machines together for years - nothing should have changed with regards to settings on Windows, my router, or laptop. I've been repeatedly checking my Windows machine settings, my router settings, and my laptop settings - everything looks good. I've been using Windows Remote Desktop for many, many, many years without much fuss - up until I installed Norton. I can't log in at all from outside the network. This (link below) seems like a different case - This person is already able to log into his or her machine - but desires to narrow the scope of who can log in (limit access to one machine and one IP). Yes, I already did (I show that in my first post): My operating system (where Norton is installed) is Windows 10 Pro version 22H2 And, as I have said, I've been using these two computers to connect when outside the network for years (usually, when I travel for business).Īnyway, the only thing I can think of is that maybe Norton needs to know the port I am using to connect - but, that doesn't really explain why I still cannot connect when I disable Norton's smart firewall. I have been methodically checking all of these settings - and have found no anomaly as of yet. This makes me believe there is something either with the Windows 10 Machine that needs configuring or the Router's port forwarding that needs adjusting. I've recently installed Norton 360 and removed my previous antivirus - which had a fire wall and was configured to allow Computer B to log into Computer A.ĭisabling Norton Smart Firewall and/or Auto-Protect did not allow an outside Microsoft Remote Desktop connection. Settings>Firewall>General Settings Tab>Public Network Exceptions>Configure > Enable (check) Remote Desktop Connection (under Public Network Exceptions. ![]() I have configured Norton 360 which is installed on Computer A in the following way: I am not using the default port for Windows Remote Login. I connect using the IP address of Computer A (the IP address assigned by my ISP) along with a port number. When Computer B is outside the network Windows Remote Desktop isn't working (prior to installing Norton I've used this configuration for many years - and it has worked fine). ![]() When Computer B is inside the network (on the same network as Computer A) Windows Remote Desktop connection works. Not much should have changed other than normal updates and downloading and installing Norton 360 yesterday.Ĭomputer B - is my laptop and I use this with Microsoft Remote Desktop to log into Computer A. For many years I have been using Windows Remote Desktop with the same two machines.
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